Terms of service

Last Updated: February 20, 2025

These Terms and Conditions govern your use of our website and purchases of our products. By accessing our site or making a purchase, you agree to comply with these terms.

1. General Information

Moon Cosmetics is a skincare brand offering skincare products. These Terms apply to all users of our website, including customers, visitors, and content contributors.

2. Use of Website

By using our website, you agree to:

  • Provide accurate and complete information when making a purchase.
  • Not use our website for any illegal or unauthorized purpose.
  • Not attempt to harm or disrupt the website’s functionality.

3. Product Information & Availability

We strive to provide accurate product descriptions and images. However, colors and textures may vary slightly due to screen differences. Availability of products is subject to change, and we reserve the right to discontinue any product at any time.

4. Pricing & Payment

  • All prices listed on our website are in US Dollars and are subject to change without notice.
  • We accept payments through Visa, MasterCard, American Express, and Discover.
  • If a payment is declined, we are not responsible for any delays in order processing.

5. Shipping & Delivery

  • Orders are processed within 24 hours.
  • Shipping times vary based on location and carrier policies.
  • We are not responsible for delays caused by third-party shipping services.

6. Refund Policy

  • We do not accept returns.
  • If you receive a defective product, you may request a refund by emailing us at Support@mooncosmo.com within 7 days of receiving your order.
  • Refunds are issued only after investigation and approval.

7. Intellectual Property

All content on this website, including images, logos, text, and designs, is the property of Moon Cosmetics and may not be copied, reproduced, or distributed without permission.

8. Limitation of Liability

We are not liable for any adverse reactions or skin issues resulting from the use of our products. It is the customer’s responsibility to read ingredient lists and conduct patch tests before use.

9. User Accounts & Termination

We may terminate or suspend access to our website if we detect fraudulent activity, abuse, or violations of these Terms.

10. Governing Law

These Terms are governed by the laws of Texas, USA. Any disputes will be resolved in accordance with local legal jurisdiction.

We reserve the right to update these Terms at any time. Changes will be posted on this page with an updated date. For any questions regarding these Terms, contact us at: Support@mooncosmo.com.